iGaming Support Specialist

Act as first point of contact for our online sports book and online casino. Assist players regarding sports betting and general gambling terminology. Assisting players with betting and understanding payouts. Understanding of multiple device platforms such as PC, Mac, Android, and Apple. Ability to assist with technical issues such as player account creation, account verification, deposit and withdraw processing, device compatibility, and geolocation. Assist players with troubleshooting and understanding of promotional offers, bonuses, and loyalty programs. Understanding of KYC and document verification. Understanding online gaming regulations related to different gaming jurisdictions.

Parx Casino is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.