iGaming Compliance Representative PGCB

About the position

The iGaming Compliance Representative role participates in key processes to ensure integrity in the iGaming industry. It is part of the Pennsylvania Gaming Control Board (PGCB), Bureau of Gaming Operations, iGaming Unit. Work places you at the center of evaluating new technology and upholding high standards to keep online and interactive gaming applications and platforms operating legally and safely. Apply now to step into an exciting field where you will help maintain trust, accuracy, and security in iGaming throughout the state.

Responsibilities

• Monitor, review, verify, and report on iGaming programs, applications, software, and system architecture to ensure compliance with laws, rules, regulations, and internal controls
• Assess updates to iGaming applications and related platforms to validate and test approved operations and functionality
• Receive and investigate patron complaints; conduct and aid patron self-exclusions
• Analyze facts to draw logical conclusions and prepare investigative reports to communicate findings
• Coordinate corrective actions with interactive gaming industry managers and refer or recommend administrative, regulatory, or criminal actions to other bureaus or offices within PGCB

Requirements

• A Bachelor’s degree; or Four years of security or surveillance experience, of a technical level; or An equivalent combination of experience and training.
• You must be able to perform essential job functions.
• Employment is contingent upon the completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and the subsequent review and approval by the Board.