Inside Account Representative

Inside Account Representative Inside Sales

GavinHeath is partnering with a client in the IT solutions industry, looking to add an Inside Account Representative Inside Sales to their team. The role is a Full-Time position with remote flexibility.

Responsibilities

• Support Military account growth by managing high-volume, lower-complexity run-rate requests.
• Build and maintain accurate quotes, bills of materials, and order submissions with strong attention to detail.
• Ensure zero missed deal registrations or expirations by proactively tracking deadlines.
• Maintain CRM accuracy and completeness to support audit readiness and prevent downstream errors.
• Respond to all customer requests within SLA standards, ensuring no customer goes unanswered.
• Collaborate closely with the Inside Account Manager and Sales Executive to align priorities and support account strategy.
• Partner with OEMs and distributors to manage pricing, markups, and deal registration processes.
• Demonstrate consistent growth and ownership with the goal of promotion to Inside Account Manager within approximately two years.

Qualifications Required

• Strong proficiency in Excel (lookups, pivot tables, multi-sheet management, error checking).
• Experience in sales operations such as quoting, order entry, and CRM record management.
• Ability to learn and adapt quickly to custom CRM tools.
• Strong communication skills: direct, concise, and resilient under pressure.
• Comfortable in a junior support role, working closely with senior team members.

Preferred

• Inside sales, VAR, or distributor experience.
• Prior exposure to federal or DoD sales environments (Army/Navy/etc. account knowledge a plus).
• Experience coordinating with OEMs and distributors on pricing and deal registrations.
• Resilient personality: able to reset quickly after setbacks and thrive in a fast-paced, detail-driven environment.

Compensation and Logistics

• Salary: $50,000 base
• Work Arrangement: Remote-friendly, with flexible hours and outcome-driven expectations. Occasional late hours may be required to meet deadlines.
• Benefits: Comprehensive health, dental, vision, PTO, and retirement benefits. Commission plan eligibility after promotion.