iGaming Compliance Representative PGCB

The iGaming Compliance Representative role participates in key processes to ensure integrity in the iGaming industry. It is part of the Pennsylvania Gaming Control Board (PGCB), Bureau of Gaming Operations, iGaming Unit. Work places you at the center of evaluating new technology and upholding high standards to keep online and interactive gaming applications and platforms operating legally and safely.

DESCRIPTION OF WORK iGaming Analysis: Monitor, review, verify, and report on iGaming programs, applications, software, and system architecture to ensure compliance with laws, rules, regulations, and internal controls

Change Evaluation: Assess updates to iGaming applications and related platforms to validate and test approved operations and functionality

Patron Assistance: Receive and investigate patron complaints; conduct and aid patron self-exclusions

Incident Reporting: Analyze facts to draw logical conclusions and prepare investigative reports to communicate findings

Enforcement Support: Coordinate corrective actions with interactive gaming industry managers and refer or recommend administrative, regulatory, or criminal actions to other bureaus or offices within PGCB

Work Schedule and Additional Information Full-time employment, 37.5 hours per week

Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

Salary:In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

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